Support Services
We provide comprehensive website maintenance and support services to ensure your website remains secure, up-to-date, and fully functional, providing you with the peace of mind that any of the challenging aspects of your website can be handled by the experts.
Maintenance and Support
Our commitment to you and your website doesn’t end with its launch.
We provide ongoing maintenance and support services to keep your website relevant, accurate, and running optimally.
- Regular Updates Routinely update website software and plug-ins to ensure site functionality and security over time.
- Technical Support Leave things like vulnerability updates and patch implementation to our support experts.
- Content Updates Everything from routine content additions to full site refreshes can be completed by our copywriting team.
- Performance Monitoring Continuously track website uptime, speed and load time, security, and resource usage with a goal of always providing a great user experience.
Content Updates
Build authority, engage visitors, and improve search rankings with fresh and relevant website content.
We provide ongoing content updates and management services to keep your site up-to-date.
- Content Updates Regular content updates are important for accurately reflecting business updates and offerings.
- SEO Optimization SEO-specific content updates can improve and expand your placement and rank on search engine results pages (SERPs).
- Content Review Rely upon outside review of content to ensure consistency in voice, messaging, grammar, and overall style.
- Multimedia Management Create a richer and more engaging experience with your multimedia content with routine content updates.
Training
Regardless of your tech savviness, a detailed training can help you make the most of your website.
We offer tailored training opportunities to help you master the tools you need to keep your website relevant, fresh, and accurate.
- Training Sessions Gain a deeper understanding of how to effectively manage and update your website with customized training sessions for any number of users.
- Documentation Hone your skills with detailed guides to direct routine updates and reinforce best practices.
- Ongoing Support Our support team is available to assist with any questions and to provide guidance with any issues you may encounter.
WordPress Updates
As an open source platform, WordPress offers a lot of functionality, but routine updates need to be a part of your website plan in order for it to remain secure, bug-free, and performing optimally.
We ensure your WordPress website is up-to-date and secure so that you can focus on other things.
- Core Updates Regular updates to the install of WordPress core are planned and deployed for the latest features and security enhancements.
- Plugin Updates Installed plugin updates are reviewed and implemented to maintain functionality and benefit from updates.
- Theme Updates Updates to your WordPress theme may be necessary to successfully integrate WordPress core and plugin updates.
- Compatibility Checks Prevent conflicts amongst your WordPress components with thorough compatibility checks after each update for a seamless experience for users.
Security Patches and Maintenance
Security is a top priority for any website.
We implement robust security measures to protect your website from threats and vulnerabilities.
- Security Patches Patches are applied promptly to address any vulnerabilities and protect your site from potential threats.
- Malware Scanning Your site is scanned regularly to detect and remove any malicious code or files.
- Firewall Setup A web application firewall should be configured and maintained to block malicious traffic and prevent attacks.
- Backup Solutions Automated backup solutions ensure your data is safe and can be restored in case of an emergency.